AMIR QURESHI, MBA

  · Fairview, TX 75069 · 214-450-1174 · amir.qures@gmail.com

Sr. Project / Program Manager

Technology leader specializing in end-to-end software technology & business operations:

Managing systems, onshore/offshore software development, hosting production operations, Big Data cloud infrastructure,

project Delivery, migrations, analytics and production support with real-world, hands-on experience.

Successfully delivered projects/Programs with budgets up to 60 million dollars.

COMPETENCIES

  ü Software development

  ü System Infrastructure upgrades

  ü Cloud computing, SaaS & IaaS

  ü Managed Service Governance

  ü Big Data / Hadoop / Teradata

  ü Security, Compliance & QA

  ü PMP(Project Mgmt. Professional)

  ü CSM(Certified Scrum Master)

  ü CSSBB(Six Sigma Black Belt Certified)

  ü CSSLM(Six Sigma LEAN Certified)

  ü ITIL Foundation Certified

  ü AWS Business / Tech Solution Certified

  · Software development, Big Data & QA projects

  ü Commercial Mortgage DSS – DSS for Credit verification, Loan Servicing, and Collections System.

  ü Online Banking bill pay 2 development – Online bill pay version 2 Online Banking.

  ü Electronic Access Systems (EAS 2.0) upgrade – Designed for the US Army

  ü Managed product quality of a $40 million dollar Payment cards global loyalty program for Citi Bank

  ü Big Data analysis capability upgrade project - added AWS cloud Big Data solution to enhance Teradata infrastructure

  · Security & Regulation Compliance projects

  ü Payment Card Industry (PCI) Compliance - Managed PCI compliance for four consecutive years, saving million+ dollars

by lowering the overall non-compliant items count from 32% to average 7%.

  ü Sarbanes-Oxley Internal systems compliance audit - Managed the internal audit of corporate financial/fiscal record

keeping and reporting systems to ensure SOX compliance.

  · Technology & Infrastructure upgrade projects.

  ü Cloud Computing Infrastructure for Payment Card Procession Systems (PCPS)

  ü Physical to Virtual (P2V) conversion of 1700+ servers

  ü Deploy 550 new 2008 R2 HP Blade Servers

  ü Deploy EMC Avamar Generation 5 De-duplication system

  ü Upgrade 4000 Windows 2000 to 2003/2008 R2 Servers

EDUCATION & CERTIFICATIONS

MBA

BBA

BS

PMI

Scrum Alliance

Six Sigma

Six Sigma

ITIL

AWS

Microsoft

ORACLE

Healthcare Management, Western Governors University, Dallas, Texas

MIS, American Sentinel University, Dallas, Texas

Business Administration, City University of New York

PMP (Project Management Professional)

SCM (Agile Project Management Certified Scrum Master)

CSSBB (Six Sigma Black Belt Certified)

CSSLM (Six Sigma LEAN Management Certified)

ITIL Foundation Certified (Information Technology Infrastructure)

AWS Certified Solution Architect (Cloud Computing Solutions)

MCSE & MCDBA (Certified System Engineer & Database Administrator)

OCP (ORACLE Certified Professional - Database)

Amir Qureshi – Page 2

PROFESSIONAL EXPERIENCE

Sr. Project Manager (Deployment) – US based tech firm Dallas/TX

11/2014 - Present

  · Manage technology infrastructure upgrades, Virtualization and public/secure Cloud infrastructure projects for a

technology solution provider’s clients.

  · Responsibilities include analysis, design, development, implementation, reporting and support of projects.

  · Managing vendor relationships, contracts, procurement support, tracking and resolution of customer issues.

  · Client facing business presentations, knowledge transfers, team building and mentoring.

Program Manager (Quality) – Epsilon Technologies

Dallas/TX

08/2013 – 10/2014

  · Managed product quality of a $40 million dollar Payment cards global loyalty program for Citi Bank international

markets expansion initiative.

  · The Global Rewards program, designed to support 9 languages in 32 countries from a unified web application platform

built on a state of the art three tier web application design.

  · Built a 30 member QA team comprised of BSAs, QA analysts and support analysts in three cities across the globe.

  · Reduced SIT/UAT Support cost by 50% by implementing a new 48 hour SLA with Citi Bank QA organization.

  · Improved software defects detection and fix rates by 30% by restructuring the legacy development defect fix cycle in

place by introducing QA industry best practices resulting in improved customer satisfaction.

  · Enhanced team productivity by deploying Team Foundation Server 2012 as the Enterprise Defect management system.

  · Lead analysis capability upgrade project - added AWS cloud Big Data solution to enhance existing physical Teradata

digital marketing infrastructure.

  · Managed the ROI and TCO comparison efforts of Teradata vs. AWS/Hadoop as part of project feasibility analysis

resulting in project approval.

  · Worked with Big Data SMEs to develop integration plan to allow parallel use of both the Teradata and Hadoop running

on AWS cloud to enhance performance and cost Loyalty & Market expansion campaigns for fortune 500 clients.

Management Consultant – Fusion IMS, Inc.

Dallas/NYC

07/2012 - 08/2013

  · Successfully delivered an $8 million dollar technology infrastructure upgrade program for a major US Healthcare

service provider.

  · Program goals included projects to upgrade legacy Server & Network hardware, deployment of Blade Servers, Failover

Cluster technology, Virtualization, OS, Messaging, Groupware upgrades, Cloud Computing Infrastructure, VOIP Rollout,

POC of HP Converged System and custom developed application updates.

Program Manager – USB Retail Banking

Dallas/TX

03/2008 – 06/2012

Successfully delivered Software development, infrastructure upgrade & Compliance projects/Programs with budgets up to

60 million dollars.

  · Software development projects

  ü Commercial Mortgage DSS – DSS for Credit verification, Loan Servicing, and Collections System.

  ü Online Banking bill pay 2 development – Online bill pay version 2 Online Banking.

  ü Electronic Access Systems (EAS 2.0) upgrade – Designed for the US Army & other government agencies to effectively

manage their purchasing, travel and fleet programs remotely.

  · Security & Compliance projects

  ü Payment Card Industry (PCI) Compliance - Managed PCI compliance for four consecutive years, saving million+ dollars

by lowering the overall non-compliant items count from 32% to average 7%.

  ü Sarbanes-Oxley Internal systems compliance audit - Managed the internal audit of corporate financial/fiscal record

keeping and reporting systems to ensure SOX compliance.

  · Technology & Infrastructure upgrade projects.

  ü Deploy 550 new 2008 R2 HP Blade Servers

  ü Cloud Computing Infrastructure for Payment Card Procession Systems (PCPS)

  ü Physical to Virtual (P2V) conversion of 1700+ servers

  ü Deploy EMC Avamar Generation 5 De-duplication system

  ü Upgrade 4000 Windows 2000 to 2003/2008 R2 Servers

Amir Qureshi – Page 3

Project Manager/Solution lead – USB Corp

Dallas/TX

09/2003 – 02/2008

Provided compliance technology support and successfully delivered Banking Regulatory Compliance projects.

  ü IRS LOCKBOX TPS security upgrade - Implement (confidential) technology to protect and monitor system

configurations, data access & logs on highly secure IRS government banking systems.

  ü Fleet card Fraud detection and reporting – Technology to protect transactions on the Voyager network, Bank Fleet

Card program for sophisticated card control by user government agencies.

  ü GLBA compliance audit - Gramm-Leach-Bliley Act compliance audit for Value Stored Card (VSC) transaction processing

systems.

  ü Anti-money laundering/BSA Reporting compliance - AML event capture, management and reporting of CTR, CMIR,

FBAR, SAR & DEP events to Financial Crimes Enforcement Network (FinCEN).

Sr. DBA – Vision Information Solutions

Dallas/TX

03/2000 – 07/2003

Supported high performance production Microsoft SQL & Oracle databases, and provided training on messaging,

groupware, and system management, telephony, custom applications, and UNIX, AIX, HP-UX and Linux systems.

DBA / Systems Engineer – IBM Global Services

NYC/NY

05/1995 – 01/2000

Supported a 20,000+ node Windows NT network consisted of over 1400 NT Servers and 20,000+ workstations, spread over

150 remote sites for a New York State government client.

Tools & Technologies

  ü Microsoft Project

  ü Microsoft Office

  ü Microsoft Visio

  ü Atlassian JIRA

  ü Microsoft SQL Server

  ü AWS Big Data / Hadoop

  ü Microsoft Windows Server

  ü Microsoft SharePoint Server

  ü Microsoft Team Foundation Server

  ü HP ALM

  ü Agile & Waterfall methodologies

  ü Oracle Database Server

  ü Teradata Digital marketing / analytics

  ü UNIX/Linux Servers